Expert Care and Advice for Older Adults and Their Families

800-777- 4750

Our Services

• What We Do For You or Your Loved Ones
• What Are These Services Called?
• How to Live Independently At Home when you Need Help With Everyday Tasks
• Menu of Services - Our Caregivers Provide Help With Non-Medical Activities And Tasks
• Your Independence - Here’s How
• When Selecting Caregivers This Is What You Should Look For
• A Note About “Independent Contractors”, “Employment Agencies”, “Registries”, and Private Hires
• Click here to open a copy of our brochure in Adobe .PDF format in a new browser window
  (note: this is a large file and is best opened when you are using a high-speed internet connection   
• Home care services: What services do you need? - By The Mayo Clinic

   

What We Do For You or Your Loved Ones

A Servant's Heart Senior Care is a family-owned and operated company serving older adults and their families throughout North San Diego County.

• We help Seniors live independently with dignity, safety and security in the comfort of their own homes for as long as possible.

• We accomplish this by providing trustworthy advice, care and advocacy through Caregiver Services and Care Management Services.

Caregiver Services include personal care, homemaking, shopping, transportation, medication reminders, and more. We use a very specific list of criteria for screening our Caregivers and only hire Caregivers who can meet those criteria. We conduct thorough reference and background checks, verify their skills, and bond and insure them. All of our Caregivers receive regular supervision and ongoing training. Our supervisors are available for consultation by Caregivers and Clients 24 hours a day, 365 days a year. We can provide caregiver services on a part time basis or around the clock. We guarantee your satisfaction.

Geriatric Care Management Services are provided by our Professional Geriatric Care Managers, all of whom are degreed social workers or licensed nurses. Geriatric Care Management Services consist of assessments and care plan preparation, care plan implementation and monitoring, advocacy, reporting, problem-solving and follow up. These services are especially helpful when there are no family members or friends available locally to assist the client with tasks, such as arranging for and participating in doctor visits, arranging for legal or financial services, protecting them from outside threats, and more.

For more information about our company and our services, please refer to the information on this website. In particular we suggest that you review the Service Level Guarantees document that describes the promises that we make (and keep!) for our clients and their families. There is also additional information available on our website at www.TrustworthyCare.com.

Call us toll-free at (800) 777-4750 today to arrange for a personal meeting with us to discuss your needs and how we can help!

What Are These Services Called?

A Servant's Heart Senior Care provides competent, trustworthy home care services and geriatric care management services to Seniors living at home and i facilities throughout North San Diego County and our mission is to be a blessing to our clients, their families, and our professional staff.

The services that we provide are known under a variety of names, and if you have been told that you need help, you have been told to look for our services under one of a number of names, including these:

• Home care
• Senior care
• In-home care
• Private duty care
• Companion care
• Caregiver services
• Home care aide services
• Non-medical caregiving services
• Companion aide services
• Sitter services
   
• Geriatric care management services
• Care management services
• Case management services
• Social services
• Psychosocial services
• Care planning
• Advocacy

How to Live Independently At Home when you Need Help With Everyday Tasks

• You may have begun to have difficulty when preparing meals, doing laundry, taking a bath, or keeping house on your own.
• You may have noticed that you become tired by carrying out “simple” tasks like getting dressed, changing bed linens, or sweeping carpets and floors.
• You don’t need a nurse – you just need HELP!

Menu of Services - Our Caregivers Provide Help With Non-Medical Activities And Tasks

• Activities of Daily Living:
• Bathing
• Dressing
• Grooming
• Eating
• Mobility
• Incontinence Care
• Toileting
• Home-cooked Meals
• Light Housekeeping
• Shopping and Errands
• Transportation to appointments and shopping
• Exercises, Walking, and Other Activities
• Companionship and Conversation
• Playing Games and Doing Puzzles
• Organizing Photos
• Pet Care and Feeding
• Escort Service to Events
• Respite Care for Family Caregivers
• Progress Reports on Client’s Status
• Concierge Service
• Floral Arrangements
• Shopping trips and outings
• Case Management
• And Many More…

We Protect Your Independence - Here’s How:

1.We come to YOUR home and conduct a FREE assessment. Based upon that assessment, we prepare a FREE custom plan of care and services.

2. Your custom plan will maximize your resources so that you don’t pay for services that you don’t really need!

3.After you agree with your custom plan of care and services, we provide trustworthy and professional caregivers who are skilled at taking care of your concerns.

4.You avoid having to move to unfamiliar surroundings in a nursing home or an assisted living facility, where you would have to live according to the facility’s schedule and rules, instead of yours.

5. You Live Independently at Home, with Comfort, Safety, Security and Dignity.

When Selecting Caregivers This Is What You Should Look For

• Professional - We only hire caregivers with prior experience and excellent references.
• Trustworthy - We do extremely thorough criminal background checks using experienced private investigators.
• Safe Transportation - We do complete caregiver driving record checks.
• Knowledgeable – We provide our caregivers with ongoing training.
• Insured and Bonded - We insure and bond all our employees.
• Caregivers Employed by Agency –Our caregivers are our employees, and we pay all required taxes, benefits, workers compensation, and insurance.
• Guaranteed Service – You must be satisfied or there is no charge.
• Family Involvement – We work with family members to coordinate care and communicate health information.  Just tell us how to communicate with you, and we will set it up.

A Note About “Independent Contractors”, “Employment Agencies”, “Registries”, and Private Hires

Our caregivers are our employees. This means that we pay for all benefits, payroll taxes, unemployment insurance, and workers compensation insurance for them. We also pay for complete criminal background checks and driving record checks on them and we pay for their insurance and fidelity bonding.

If a caregiving agency is not the employer of record for a caregiver, then the client is the caregiver’s legal employer instead. As we interpret the California Labor Code, in-home caregivers must be treated as employees of either the agency or the client, and cannot legally qualify for treatment as “Independent Contractors”.

A Servant's Heart Senior Care - Expert Care and Advice for Older Adults and Their Families.
Copyright © 2008 A Servant's Heart Senior Care, LLC. All Rights Reserved.

"A Servant's Heart Senior Care", "Trustworthy Care for Seniors Living at Home" and
the house with a heart logo image are ® registered trademarks of Servant's Heart Senior Care, LLC